Information We Collect

We collect essential personal data—including your full name, contact details, government-issued photo ID (mandatory at check-in), payment details, and stay preferences—solely to process your reservation and comply with statutory obligations.

How We Use Your Data

• Reservation Management: Processing bookings, issuing confirmations, managing pre-arrival requests, and facilitating billing.
• Statutory Compliance: Maintaining official guest registers and fulfilling tax, safety, and local registration requirements.
• Service Communication: Sending essential pre-arrival details and stay updates.

We do not sell, rent, or trade your personal data with third parties for marketing purposes.

Data Protection & Rights

• Security: Payments are handled via secure PCI-DSS compliant gateways. Personal data is stored securely with restricted access controls.
• Retention: Stay records are retained only for the duration required by applicable financial and statutory audit laws.
• Guest Rights: You may request access to, correction of, or deletion of your personal data (where permitted by law) by contacting us at 7sevendoorshouse@gmail.com.